Based on a QOL philosophy, the firm should not formulate marketing objectives strictly in terms of financial-related criteria such as sales, profit, and/or market share. QOL marketing objectives should be formulated along four key dimensions:

1. Enhancement of a dimension of consumers' well-being by offering consumers an affordable product that facilitates a healthful focal behavior.

2. Reduction in "significant" negative side effects to the consumers associated with the marketing and/or use of the organization's offering.

3. Reduction in "significant" negative side effects to publics (other than the consumers) associated with the marketing and/or use of the organization's offering.

4. Increases in long-term profitability.
Source: M. Joseph Sirgy, "Strategic Marketing Planning Guided by the Quality-of-Life (QOL) Concept," Journal of Business Ethics 15 (1996), 243.

 

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