The important general criteria for high quality of working life, based on a variety of studies, are: • security; • equitable pay and rewards; • justice in the work place; • relief from bureaucratic and supervisory coercion; • meaningful and interesting work; • variety of activities and assignments; • challenge; • control over self, work, work place [sic]; • own area of decision making (or responsibility); • learning and growth opportunities; • feedback, knowledge of results; • work authority--authority to accomplish that for which one is held responsible; • recognition for contributions--financial, social, and psychological rewards, status, advancement; • social support--can rely on others when needed and be relied upon, can expect sympathy and understanding when needed; • futures that are viable (no dead-end jobs); • ability to relate one's work and accomplishments to life outside the workplace; • options or choices to suit the individuals's preferences, interests, and expectations (Davis 1983: 80-1). |
Source: Louis E. Davis, "Learning from the Design of New Organizations." In The Quality of Working Life and the 1980s (Praeger, 1983), 80-1. |