The important general criteria for high quality of working life, based on a variety of studies, are:

•  security;

•  equitable pay and rewards;

•  justice in the work place;

•  relief from bureaucratic and supervisory coercion;

•  meaningful and interesting work;

•  variety of activities and assignments;

•  challenge;

•  control over self, work, work place [sic];

•  own area of decision making (or responsibility);

•  learning and growth opportunities;

•  feedback, knowledge of results;

•  work authority--authority to accomplish that for which one is held responsible;

•  recognition for contributions--financial, social, and psychological rewards, status, advancement;

•  social support--can rely on others when needed and be relied upon, can expect sympathy and understanding when needed;

•  futures that are viable (no dead-end jobs);

•  ability to relate one's work and accomplishments to life outside the workplace;

•  options or choices to suit the individuals's preferences, interests, and expectations (Davis 1983: 80-1).

Source: Louis E. Davis, "Learning from the Design of New Organizations." In The Quality of Working Life and the 1980s (Praeger, 1983), 80-1.


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