The important general criteria for high quality of working life, based on a variety of studies, are: security; equitable pay and rewards; justice in the work place; relief from bureaucratic and supervisory coercion; meaningful and interesting work; variety of activities and assignments; challenge; control over self, work, work place [sic]; own area of decision making (or responsibility); learning and growth opportunities; feedback, knowledge of results; work authority--authority to accomplish that for which one is held responsible; recognition for contributions--financial, social, and psychological rewards, status, advancement; social support--can rely on others when needed and be relied upon, can expect sympathy and understanding when needed; futures that are viable (no dead-end jobs); ability to relate one's work and accomplishments to life outside the workplace; options or choices to suit the individuals's preferences, interests, and expectations (Davis 1983: 80-1). |
Source: Louis E. Davis, "Learning from the Design of New Organizations." In The Quality of Working Life and the 1980s (Praeger, 1983), 80-1. |